Support Services

Streck has a well-earned reputation for excellent customer service. Streck's Customer Service representatives work to ensure customers have the products they need, when they need them.

Streck's Technical Service department consists of a team of Medical Technologists to assist with technical product inquiries. As medical laboratory professionals, they understand laboratory regulations and the critical role the laboratory plays in providing the most accurate results for the best patient care. In keeping with this, they strive to provide quality service with an emphasis on customer satisfaction.

STATS® is the Streck interlaboratory quality control program offered to customers free of charge. The program provides participating labs with monthly computerized reports comparing their values to a peer group using the same instrument type and control lot. STATS-Link® provides quick and easy electronic access to STATS reports through the Streck Web site.

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